COVID-19 (update 23/3/20)

24/3/20

With the Prime Ministers announcement on Monday 23rd March at 8.30pm, We are now closed with immediate effect.

We want to emphasise that whilst we have taken all precautions to carry on business as usual we fully understand the seriousness of the situation that the whole country is currently going through and totally understand the governments directive.

We would like to thank all customers for their patience during this incredibly difficult time and we will be back up and running as soon as it is safe and sensible to do so and advised by the Government.

For customers that have new work with us for framing as well as those who have been notified that they have orders ready for collection and have any queries or require information, please use the contact us section at the bottom of this page and I will reply to you shortly.

Please stay safe, look after those close to you and see you again once this is over.

David & Emma.



23/3/20

We have made the extremely tough decision to temporarily close the business in keeping with Government advice on unnecessary travel along with the need for social distancing.


We look forward to reopening shortly and welcoming our loyal and new customers back. In the meantime stay well and look after each other. 



21/3/20

The business as it stands today remains fully operational with orders being processed and despatched as efficiently as always. Our supply chain continues to be working through their own local challenges whilst here, at Emma K Framing, we remain focussed on helping and supporting you at all times.


15/3/20

As concerns around the spread of COVID-19 increase and with our government anticipating a change in advice within the next 10-14 days, I want to assure you that we are taking every precaution to ensure we continue to maintain the usual Emma K Framing level of service to you. 


With this in mind, from Friday 13th March 2020, we will be kindly asking our customers to complete payment on their orders at the time of order, rather than is currently the case, at the point of collection. We anticipate that this will allow us to limit the number of customers in store at any particular time and to be better prepared to meet our suppliers requests. 


Our supply chain remains in good shape and we have not yet experienced any issues as a result of the COVID-19 outbreaks in Asia and Central Europe. 


Our suppliers advise us that there are currently  no limitations on the movement of goods despite the implementation of ‘lock downs’ on many people in a number of locations. 


We are also keeping ourselves fully briefed on the latest government advice, ensuring that we all take every precaution to reduce and delay the spread of the virus.


We are contingency planning to ensure we can adapt and keep goods flowing freely to you.


We continue to monitor the situation on a daily basis and we will keep you informed of any significant changes. 


If you have any further concerns, please let us know and we will be only too happy to help.











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Emma K Framing

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We are currently closed and following Government advice accordingly.